About us
Real People. Real Solutions.
Diamond Valley Escrow is an independent escrow holder serving agents, buyers, sellers and lenders across the Inland Empire and Los Angeles County.
An escrow holder sits between the two sides of a transaction and belongs to neither. It holds the funds and the documents until every condition of the contract has been met, then records the transfer and disburses the money.
That neutrality is not a marketing position, it is the legal structure of the job — and it is the reason an independent escrow company can take a file from either side of a deal without anyone having to wonder whose interests are being served.
What that looks like in practice
- One named officer per file, from opening through recording
- Payoff demands and HOA packages ordered on day one, then chased
- The same written timeline sent to both sides
- Wiring instructions verified by voice, never sent or changed by email
- Signings scheduled around the parties, including mobile notary
The team
Meet the team

Kellie Jones
Director of Escrow

Jennifer Arriola
Escrow Officer

Ashley Cho
Escrow Assistant

Gisela Cortina
Escrow Officer

Natalie Arellano
Jr. Escrow Officer & Assistant

Victoria Serafin
Escrow Officer

Erika Cisneros
Escrow Assistant

Suzette Lising
Escrow Officer

Linda Williams
Escrow Assistant

Natalie Castaneda
Escrow Assistant
Where we are
Offices
Chino Hills
15335 Fairfield Ranch Rd.
Suite 100
Chino Hills, CA 91709
(909) 539-6383
Mon–Fri, 8:00am–5:00pm
Directions
Murrieta
26395 Jefferson Ave.
Suite G
Murrieta, CA 92562
(951) 266-1996
Mon–Fri, 8:00am–5:00pm
Directions
Simi Valley
40 West Cochran Street
Suite 205
Simi Valley, CA 93065
(805) 584-9596
Mon–Fri, 8:00am–5:00pm
Directions
Let’s do it together