Advisory
We will never email you wiring instructions.
Criminals monitor real estate email threads and send convincing last-minute changes to wiring instructions. Money wired to a fraudulent account is rarely recovered, and it is almost never insured.
Before you send anything
Five rules that will keep your money
Every one of these takes under a minute. Skipping one is how the money goes.
- Call our office on a number you already have — never one printed in an email
- Verify every digit of the account and routing number by voice, with a person
- Treat any change to wiring instructions as fraudulent until you have proven otherwise
- Call us to confirm receipt after you send, on that same verified number
- If you suspect fraud, call your bank immediately, then call us
If it has already happened
What to do if you suspect fraud
Speed decides whether funds can be recalled. Do these in order, and do them now rather than after you have confirmed your suspicion.
- Call your bank immediately and ask for a SWIFT recall on the wire
- Call our office on a number you already have, so we can freeze what is on our side
- File a complaint with the FBI’s Internet Crime Complaint Center at ic3.gov
- Contact your local FBI field office
- Keep every email, including headers — do not delete anything
Recovery gets materially harder after the first 24 hours, and close to impossible after 72. Nothing here is legal advice; it is the sequence that gives a recall its best chance.
Verify before you wire. Always.
Call the office on a number you already have and confirm every digit by voice.